Storbie FAQ: Everything Pharmacies Need to Know

Storbie is a Pharmacy Operating Cloud that automates online bookings, retail sales, and patient intake. It helps pharmacies grow by making digital operations seamless, improving efficiency, and enabling discoverability in search and AI-powered results.

Yes - Storbie is designed for all pharmacy sizes, from single stores to large groups. Its Group Cloud feature allows for multi-store management, unified inventory, and routing.

Yes - Storbie integrates with major POS systems in Australia and New Zealand, automatically syncing stock and pricing online.

Storbie uses industry best practices for security and complies with HIPAA healthcare privacy standards. All patient information is encrypted and protected by strict access controls.

Yes - Storbie's unified basket enables patients to add both services and over-the-counter products to a single checkout, streamlining the experience.

Storbie scheduling includes an automated booking reminder, easy rescheduling, and digital intake forms, helping to reduce no-shows and improve patient engagement.

Yes – Storbie's AI is grounded in approved, whitelisted healthcare sources and your own website content, ensuring accuracy and safety with guardrails in place.

Yes – The platform's AI+ module can automate intake, triage, and direct patients to the right service, saving time for pharmacy staff.

Group Cloud provides unified search, inventory management, and location-aware routing, making it easy for pharmacy groups to run multi-store marketplaces.

Yes - Storbie offers customisation, branding options, and flexible content blocks so you can tailor your online storefront to your business needs.

Most pharmacies can launch their Storbie-powered site in as little as 2–4 weeks, depending on required integrations and customisation.

Storbie provides ongoing customer support, onboarding assistance, and access to resources to help you succeed online.